About Giantnerd®
Customer Love
Shipping
International Orders
- How Do I Pay For An International Order?
- What Do I Need To Know About Shipping Internationally?
- What Countries Do You Ship To?
Returns & Exchange Policies
Group Sales
Gift Certificates
My Profile
- What Is A Profile?
- How Do I Create My Profile?
- How Do I Edit My Profile?
- Public Vs. Private Profile Pages
Loyalty Program
- How Does The Loyalty Program Work?
- Loyalty Program Terms & Conditions
- Using Your Nerd Dollars
- What Are Social Rank & Social Rank Points?
Let's Get Social!
Product Alerts
Newsletter
Fraud Prevention
Privacy
Terms Of Use
Promotion Codes
Locations
Warranty
Price Match
Save On Sales Tax
Cart & Checkout
The Help Center
We can’t all be geniuses—at least not all the time. If you’re feeling like that right now, you’ve come to the right place. Search our database of FAQ’s by typing your question into the SEARCH bar or click on one of our FAQ’s below. If you can’t find what you’re looking for, jump into a live chat, send us an email, or give us a call and one of our Nerd Herd gear experts will fix you right up.
Search Help Center
We get these a lot...
- How can I contact Giantnerd®.com
- How do I Return Or Exchange an order?
- When will my Gear arrive?
- Does my order qualify for Free Shipping?
- What do I need to now about Shipping Internationally?
- How does the Loyalty Program work?
- Is this particular item In Stock/Available for purchase?
4 Easy Ways to Contact Giantnerd®
Can't find the answer to your question in the Help Center? There are four easy ways to contact Giantnerd®'s expert staff. Our team of brilliant experts are armed with the information you desire.
1. Chat Now
Chat Now!2. Send Us an Email!
Email Us!3. Give Us a Call!
Talk to an expert now...
U.S. & Canada: 1-877-731-6051
Fax: 1-720-214-0527
International: 1-720-881-8120
Call Center Hours
Monday-Friday: 10am – 5pm MST
4. Visit Our Showroom!
Giantnerd®
SuperSweet Showroom
2897 Mapleton Ave.
Boulder, CO 80301
720-881-8120